The User Profile Service failed the logon.

Yesterday I received the following error on my Windows 7 x64 Enterprise laptop when I tried to logon.

The User Profile Service Failed the logon. User profile cannot be loaded.

Then the logoff message appeared en I was back where I was started.

The strange thing is nothing had changed when I shutdown the laptop last night. No update’s installed, no software installed. So I started searching the internet. The following article resolved my problem. It is an article about Windows Vista, you can read it here. Link.

The first thing I tried was the system restore to an earlier restore point. That worked for me..

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The information in this article is provided “AS IS” with no warranties, and confers no rights. This article does not represent the thoughts, intentions, plans or strategies of my employer. It is solely my opinion.


Marco works for ViaData as a Senior Technical Consultant. He has over 15 years experience as a system engineer and consultant, specialized in virtualization. VMware VCP4, VCP5-DC & VCP5-DT. VMware vExpert 2013, 2014,2015 & 2016. Microsoft MCSE & MCITP Enterprise Administrator. Veeam VMSP, VMTSP & VMCE.