Exchange 2010 SP1 FAQ and Known Issues

M.Pol | September 2, 2010

The Exchange Team Blog have posted a great article with lots of information about the installation of Service Pack 1 for Exchange 2010. Read the article at: http://msexchangeteam.com/archive/2010/09/01/456094.aspx

Last week we released Exchange Server 2010 Service Pack 1. It has received some great feedback and reviews from customers, experts, analysts, and the Exchange community.

The starting point for SP1 setup/upgrade should be the What’s New in SP1, SP1 Release Notes, and Prerequisites docs. As with any new release, there are some frequently asked deployment questions, and known issues, or issues reported by some customers. You may not face these in your environment, but we’re posting these here along with some workarounds so you’re aware of them as you test and deploy SP1.

  1. Upgrade order

    The order of upgrade from Exchange 2010 RTM to SP1 hasn’t changed from what was done in Exchange 2007. Upgrade server roles in the following order:

    1. Client Access server
    2. Hub Transport server
    3. Unified Messaging server
    4. Mailbox server

    The Edge Transport server role can be upgraded at any time; however, we recommend upgrading Edge Transport either before all other server roles have been upgraded or after all other server roles have been upgraded. For more details, see Upgrade from Exchange 2010 RTM to Exchange 2010 SP1 in the documenation.

  2. SP1 Prerequisites

    SP1 requires the installation of 4-5 hotfixes, depending on the operating system – Windows Server 2008, or Windows Server 2008 R2. To install the Exchange 2010 SP1 administration tools on Windows 7 and Windows Vista, you requires 2 hotfixes. 

    Note: Due to the shared code base for these updates, Windows Server 2008 and Windows Vista share the same updates. Similarly, Windows Server 2008 R2 and Windows 7 share the same updates. Make sure you select the x64 versions of each update to be installed on your Exchange 2010 servers.

    Here’s a matrix of the updates required, including download locations and file names.

    Hotfix Download Windows Server 2008 Windows Server 2008 R2 Windows 7 & Windows Vista
    979744
    A .NET Framework 2.0-based Multi-AppDomain application stops responding when you run the application    		 MSDN
    or Microsoft Connect    		 Windows6.0-KB979744-x64.msu (CBS: Vista/Win2K8) Windows6.1-KB979744-x64.msu (CBS: Win7/Win2K8 R2) N. A.
    983440
    An ASP.NET 2.0 hotfix rollup package is available for Windows 7 and for Windows Server 2008 R2    		 Request from CSS (select the x64 version) Yes Yes N.A.
    977624
    AD RMS clients do not authenticate federated identity providers in Windows Server 2008 or in Windows Vista. Without this update, Active Directory Rights Management Services (AD RMS) features may stop working    		 Request from CSS using the “View and request hotfix downloads” link in the KBA | US-English Select the download for Windows Vista for the x64 platform. N.A. N.A.
    979917
    Two issues occur when you deploy an ASP.NET 2.0-based application on a server that is running IIS 7.0 or IIS 7.5 in Integrated mode    		 Request from CSS using the Hotfix Request Web Submission Form or by phone (no charge) Yes N. A. N. A.
    973136,
    FIX: ArgumentNullException exception error message when a .NET Framework 2.0 SP2-based application tries to process a response with zero-length content to an asynchronous ASP.NET Web service request: “Value cannot be null”.    		 Connect Windows6.0-KB973136-x64.msu N.A. N. A.
    977592
    RPC over HTTP clients cannot connect to the Windows Server 2008 RPC over HTTP servers that have RPC load balancing enabled.     		Request from CSS Select the download for Windows Vista (x64) N.A. N. A.
    979099
    An update is available to remove the application manifest expiry feature from AD RMS clients.    		 Download Center N. A. Windows6.1-KB979099-x64.msu N. A.
    982867

    WCF services that are hosted by computers together with a NLB fail in .NET Framework 3.5 SP1

    		 MSDN N. A. Windows6.1-KB982867-v2-x64.msu (Win7) X86: Windows6.1-KB982867-v2-x86.msu (Win7)
    x64: Windows6.1-KB982867-v2-x64.msu (Win7)
    977020
    FIX: An application that is based on the Microsoft .NET Framework 2.0 Service Pack 2 and that invokes a Web service call asynchronously throws an exception on a computer that is running Windows 7.    		 Microsoft Connect N. A. N. A. x64: Windows6.1-KB977020-v2-x64.msu

    X86: Windows6.1-KB977020-v2-x86.msu

    Some of the hotfixes would have been rolled up in a Windows update or service pack. Given that the Exchange team released SP1 earlier than what was planned and announced earlier, it did not align with some of the work with the Windows platform. As a result, some hotfixes are available from MSDN/Connect, and some require that you request them online using the links in the corresponding KBAs. The administrator experience when initially downloading these hotfixes may be a little odd. However, once you download the hotfixes, and receive two of the hotfixes from CSS, you can use the same for subsequent installs on other servers. In due course, all these updates may become available on the Download Center, and also through Windows Update.

    These hotfixes have been tested extensively as part of Exchange 2010 SP1 deployments within Microsoft and by our TAP customers. They are fully supported by Microsoft.

  3. Prerequisite download pages linked from SP1 Setup are unavailable

    When installing Exchange Server 2010 SP1 the prereq check may turn up some required hotfixes to install. The message will include a link to click for help. Clicking this link redirects you to a page saying that the content does not exist.

    We’re working to update the linked content.

    Meanwhile, please refer to the TechNet article Exchange 2010 Prerequisites to download and install the prerequisites required for your server version (the hotfixes are linked to in the above table, but you’ll still need to install the usual prerequisites such as .Net Framework 3.5 SP1, Windows Remote Management (WinRM) 2.0, and the required OS components).

  4. The Missing Exchange Management Shell Shortcut

    Some customers have reported that after upgrading an Exchange Server 2010 server to Exchange 2010 SP1, the Exchange Management Shell shortcut is missing from program options. Additionally, the .ps1 script files associated with the EMS may also be missing.

    We’re actively investigating this issue. Meanwhile, here’s a workaround:

    1. Verify that the ConnectFunctions.ps1, commonconnectfunctions.ps1 and RemoteExchange.ps1 files are present in the %ExchangeInstallPath%\bin directory.NOTE: If these files are missing, you can copy the files from the Exchange Server 2010 Service Pack 1 installation media to the %ExchangeInstallPath%\bin directory. These files are present in the \setup\serverroles\common folder.
    2. Click Start -> AdmiinistrativeTools ->, right-click Windows PowerShell Modules, select Send to -> Desktop (as shortcut)
    3. Go to the Properties of the shortcut and on Target replace the path to C:\WINDOWS\system32\WindowsPowerShell\v1.0\powershell.exe -noexit -command “. ‘C:\Program Files\Exchange Server\V14\bin\RemoteExchange.ps1′; Connect-ExchangeServer -auto”Note: if the Exchange installation folder or drive name is different than the default, you need to change the path accordingly.

  5. Upgrading Edge Transport on Forefront Threat Management Gateway (TMG) and Forefront Protection for Exchange 2010

    If you upgrade a server with the Edge Transport server role running with ForeFront Threat Management Gateway (TMG) and ForeFront Protection for Exchange (FPE) enabled for SMTP protection, the ForeFront TMG Managed Control Service may fail to start and E-mail policy configuration settings cannot be applied.

    The TMG team is working on this issue. See Problems when installing Exchange 2010 Service Pack 1 on a TMG configured for Mail protection on the ForeFront TMG (ISA) Team Blog. Exchange 2010 SP1 Release Notes has been updated with the above information.

  6. Static Address Book Service Port Configuration Changes

    The location for setting the port the address book service should use has changed in SP1. In Exchange 2010 RTM you had to edit the Microsoft.exchange.addressbook.service.exe.config to configure the service port. In SP1 you must use the following registry key:
    Path: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\MSExchangeAB\Parameters
    Value name: RpcTcpPort
    Type: REG_SZ (String)
    When you apply SP1 to a machine where you had previously configured a static port by editing the Microsoft.exchange.addressbook.service.exe.config file, the upgrade process will not carry forward your static port assignments. Following a restart, the Address Book Service will revert to using a dynamic port instead of a static port specified in the config file. This may cause interruptions in service.

    As with all upgrades where servers are in load balanced pools, we recommend you perform a rolling upgrade — removing servers from the pool, updating them and then moving the pool to the newly upgraded machines. Alternatively, we recommend that you upgrade an array of servers by draining connections from any one machine before you upgrade it.

    There are times when these approaches may not be possible. You can maintain your static port configuration, and have it take effect the moment the address book service starts for the first time following the application of the service pack, by creating the registry key BEFORE you apply SP1 to your server. The registry key has no impact pre SP1, and so by configuring it before you apply the Service Pack you can avoid the need to make changes to set the port post install, and avoid any service interruptions.

  7. iPhone, OWA Premium and POP3 & IMAP4 issues due to invalid accepted domain

    After applying E2010 SP1:

    1. iPhone users may not be able to view the content of incoming messages in their Inboxes, and when they try to open a message, they get an error saying:This message has not been downloaded from the server.Admins may see the following event logged in the Application Event Log on Exchange 2010 CAS Server:Watson report about to be sent for process id: 1234, with parameters: E12, c-RTL-AMD64, 14.01.0218.011, AirSync, MSExchange ActiveSync, Microsoft.Exchange.Data.Storage.InboundConversionOptions.CheckImceaDomain, UnexpectedCondition:ArgumentException, 4321, 14.01.0218.015.
    2. OWA Premium users may not be able to reply or forward a message. They may see the following error in OWA:An unexpected error occurred and your request couldn’t be handled. Exception type: System.ArgumentException, Exception message: imceaDomain must be a valid domain name.
    3. POP3 & IMAP4 users may also not be able to retrieve incoming mail and Admins will see the following event logged in Event Log:ERR Server Unavailable. 21; RpcC=6; Excpt=imceaDomain must be a valid domain name.

    Resolution

    Please run the following command under Exchange Management Shell and verify that there is one domain marked as ‘Default’ and it’s DomainName & Name values are valid domain names. We were able to reproduce the issue by setting a domain name with a space in it, like “aa bb”

    Get-AcceptedDomain | fl

    If you also have an invalid domain name there (for example, a domain name with a space in it), then removing the space and restarting the server will fix the EAS (iPhone), OWA, POP3 & IMAP4 issues as mentioned above.

    Command to run under EMS would be:

    Set-AcceptedDomain –Identity <value> -Name “ValidSMTPDomainName”

    Thes examples update the Name parameter of the “My Company” and “ABC Local” accepted domains (the space is removed from both):

    Set-AcceptedDomain –Identity “My Company” –Name “MyCompany.Com”
    Set-AcceptedDomain –Identity “ABC Local” –Name “ABC.Local”

  8. Error when adding or removing a mailbox database copy

    If a server running Exchange 2010 RTM (or Exchange 2010 SP1 Beta) is upgraded to Exchange 2010 SP1, administrators may experience an error when using the Add-MailboxdDtabaseDopy or Remove-MailboxDatabaseCopy cmdlets to add or remove DAG members.

    When you try to add a DAG member, you may see the following error:

    Add-MailboxDatabaseCopy DAG-DB0 -MailboxServer DAG-2

    The result:

    WARNING: An unexpected error has occurred and a Watson dump is being generated: Registry key has subkeys and recursive removes are not supported by this method.
    Registry key has subkeys and recursive removes are not supported by this method.
    + CategoryInfo : NotSpecified: (:) [Add-MailboxDatabaseCopy], InvalidOperationException
    + FullyQualifiedErrorId : System.InvalidOperationException,Microsoft.Exchange.Management.SystemConfigurationTasks.
    AddMailboxDatabaseCopy

    The command is not successful in adding the copy or updating Active Directory to show the copy was added. This happens due to presence of the DumpsterInfo registry key.

    Workaround: Delete the DumpsterInfo key, as shown below.

    1. Identify the GUID of the database that is being added using this command:Get-MailboxDatabase DAG-DB0 | fl name,GUIDThe result:

      Name : DAG-DB0
      Guid : 8d3a9778-851c-40a4-91af-65a2c487b4cc

    2. On the server specified in the add command, using the database GUID identified, remove the following registry key:
      HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v14\Replay\State\<DB-GUID>\DumpsterInfoThe GUID identified in this case is 8d3a9778-851c-40a4-91af-65a2c487b4cc. With this information you can now export and delete the DumpsterInfo key on the server where you are attempting to add the mailbox database copy. This can be easily done using the registry editor, but if you have more than a handful of DAG members, this is best automated using the Shell.This example removes the DumpsterInfo key from the 8d3a9778-851c-40a4-91af-65a2c487b4cc key:

      Remove-Item HKLM:\Software\Microsoft\ExchangeServer\Replay\State\8d3a9778-851c-40a4-91af-65a2c487b4cc\DumpsterInfo

      To automate this across all servers in your organization, use the DeleteDumpsterRegKey.ps1 script.

      File: deletedumpsterregkey_ps1.txt
      Description: The DeleteDumpsterRegkey.ps1 script can be used to delete the offending DumpsterInfo registry keys that can cause this problem on all mailbox servers in the organization. Rename the file to DeleteDumpsterRegkey.ps1 (remove the .txt extension).

      For more info, see Tim McMichael’s blog post Exchange 2010 SP1: Error when adding or removing a mailbox database copy.

Thanks to all the folks in CSS and Exchange teams who helped identify, validate and provide workarounds for some of the issues mentioned above, and to the Exchange community and MVPs for their feedback.

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Microsoft Exchange 2010 Service Pack 1 released

M.Pol | August 25, 2010

Today Microsoft released Service Pack 1 for Microsoft Exchange 2010. The Exchange team released this news on there blog called You Had Me At EHLO. See : http://msexchangeteam.com/archive/2010/08/25/455861.aspx

 

New Deployment Functionality

During an Exchange 2010 SP1 installation, you can now select a new option to install the required Windows roles and features for each selected Exchange 2010 SP1 server role. For more information, see New Deployment Functionality in Exchange 2010 SP1.

Exchange ActiveSync

In Exchange 2010 SP1, you can manage Exchange ActiveSync devices using the Exchange Control Panel (ECP). Administrators can perform the following tasks:

  • Manage the default access level for all mobile phones and devices.
  • Set up e-mail alerts when a mobile phone or device is quarantined.
  • Personalize the message that users receive when their mobile phone or device is either recognized or quarantined.
  • Provide a list of quarantined mobile phones or devices.
  • Create and manage Exchange ActiveSync device access rules.
  • Allow or block a specific mobile phone or device for a specific user.

For every user, the administrator can perform the following tasks from the user’s property pages:

  • List the mobile phones or devices for a specific user.
  • Initiate remote wipes on mobile phones or devices.
  • Remove old mobile phone or device partnerships.
  • Create a rule for all users of a specific mobile phone or device or mobile phone type.
  • Allow or block a specific mobile phone or device for the specific user.

SMS Sync

SMS Sync is a new feature in Exchange ActiveSync that works with Windows Mobile 6.1 with the Outlook Mobile Update and with Windows Mobile 6.5. SMS Sync is the ability to synchronize messages between a mobile phone or device and an Exchange 2010 Inbox. When synchronizing a Windows Mobile phone with an Exchange 2010 mailbox, users can choose to synchronize their text messages in addition to their Inbox, Calendar, Contacts, Tasks, and Notes. When synchronizing text messages, users will be able to send and receive text messages from their Inbox. This feature is dependent on the user’s mobile phones or devices supporting this feature

Reset Virtual Directory

In Exchange 2010 SP1, you can use the new Reset Client Access Virtual Directory wizard to reset one or more Client Access server virtual directories. The new wizard makes it easier to reset a Client Access server virtual directory. One reason that you might want to reset a Client Access server virtual directory is to resolve an issue related to a damaged file on a virtual directory. In addition to resetting virtual directories, the wizard creates a log file that includes the settings for each virtual directory that you choose to reset. For more information, see Reset Client Access Virtual Directories.

Exchange Store and Mailbox Database Functionality

The following is a list of new store and mailbox database functionality in Exchange 2010 SP1:

  • With the New-MailboxRepairRequest cmdlet, you can detect and repair mailbox and database corruption issues.
  • Store limits were increased for administrative access.
  • The Database Log Growth Troubleshooter (Troubleshoot-DatabaseSpace.ps1) is a new script that allows you to control excessive log growth of mailbox databases.
  • Public Folders client permissions support was added to the Exchange Management Console (EMC).

Mailbox and Recipients Functionality

The following is a list of new mailbox and recipient functionality included in Exchange 2010 SP1:

  • Calendar Repair Assistant supports more scenarios than were available in Exchange 2010 RTM.
  • Mailbox Assistants are now all throttle-based (changed from time-based in Exchange 2010 RTM).
  • Internet calendar publishing allows users in your Exchange organization to share their Outlook calendars with a broad Internet audience.
  • Importing and exporting .pst files now uses the Mailbox Replication service and doesn’t require Outlook.
  • Hierarchical address book support allows you to create and configure your address lists and offline address books in a hierarchical view.
  • Distribution group naming policies allow you to configure string text that will be appended or prepended to a distribution group’s name when it’s created.
  • Soft-delete of mailboxes after move completion

High Availability and Site Resilience Functionality

The following is a list of new high availability and site resilience functionality included in Exchange 2010 SP1:

  • Continuous replication – block mode
  • Active mailbox database redistribution
  • Enhanced datacenter activation coordination mode support
  • New and enhanced management and monitoring scripts
  • Exchange Management Console user interface enhancements
  • Improvements in failover performance

Messaging Policy and Compliance Functionality

The following is a list of new messaging policy and compliance functionality included in Exchange 2010 SP1:

  • Provision personal archive on a different mailbox database
  • Import historical mailbox data to personal archive
  • Delegate access to personal archive
  • New retention policy user interface
  • Support for creating retention policy tags for Calendar and Tasks default folders
  • Opt-in personal tags
  • Multi-Mailbox Search preview
  • Annotations in Multi-Mailbox Search
  • Multi-Mailbox Search data de-duplication
  • WebReady Document Viewing of IRM-protected messages in Outlook Web App
  • IRM in Exchange ActiveSync for protocol-level IRM
  • IRM logging
  • Mailbox audit logging

Technet Exchange 2010 SP1 info
Release Notes for Exchange Server 2010 SP1
What’s New in Exchange 2010 SP1
Downloads:
Microsoft Exchange Server 2010 Service Pack 1
Microsoft Exchange Server 2010 SP1 Language Pack Bundle
Exchange Server 2010 SP1 UM Language Packs
Exchange Server 2010 SP1 Help

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Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2

M.Pol | June 25, 2010

For a project I was looking for a document about migrating from Windows 2003 Small Business to Windows 2008 R2 and Exchange 2010. I’ve found a great article written by demazter, this article describes every step. Original link: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2881-Migrate-Small-Business-Server-2003-to-Exchange-2010-and-Windows-2008-R2.html 

This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010.

For this migration to work you will need the following software:

  • Windows Small Business Server 2003 (SBS 2003)
  • Windows 2008 Server or Windows 2008 R2 Server
  • Exchange Server 2010

Steps required:

  • 1.   Health Checks on Small Business Server 2003
  • 2.   Join new Windows 2008 Server to the domain as a member server
  • 3.   Prepare Active Directory for Windows 2008 R2 Server
  • 4.   Make Windows 2008 R2 Server a Domain Controller of the Existing Small Business Server 2003 Domain
  • 5.   Transfer DHCP Service
  • 6.   Install Exchange 2010
  • 7.   Installing Exchange 2010 SSL Certificate
  • 8.   Migrate Exchange Data
  • 9.   Migrate SharePoint Services
  • 10.  Migrate shared user data
  • 11. Uninstall Exchange 2003 from Small Business Server 2003
  • 12. Transfer all 5 FSMO roles to Windows 2008 Domain Controller
  • 13. DCPROMO SBS 2003 server so it is no longer a domain controller and remove from network

It’s important that the steps are followed in order as different stages make different changes to the way in which your server operates.  For example you MUST make the 2008 server a domain controller before you install Exchange.

Read the rest of this entry »

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Event 2436 for SharePoint Services 3 Search

M.Pol | June 25, 2010

You may experience SharePoint Search issue when browsing http://companyweb on SBS 2008 server and specifically, you are seeing below 2436 errors in your Application event log every several minutes.

Log Name:      Application 
Source:        Windows SharePoint Services 3 Search 
Date:          4/29/2009 4:20:05 PM 
Event ID:      2436 
Task Category: Gatherer 
Level:         Warning 
Keywords:      Classic 
User:          N/A 
Computer:      server.domain.local 
Description: 
The start address <sts3s://remote.Domain.com:987/contentdbid={d4078aab- ce82-4581-8d4f-973e1e6eac23}> cannot be crawled.

Context: Application ‘Search index file on the search server’, Catalog ‘Search’

Details: 
Access is denied. Check that the Default Content Access Account has access to this content, or add a crawl rule to crawl this content.   (0×80041205)

Cause

You receive above warning events because WSS3.0 Search service is trying to crawl the WSS content via the URL – remote.domain.com, which is mentioned in above event. Windows Server 2008 includes a loopback check security feature that is designed to help prevent reflection attacks on your computer. Therefore, Kerberos authentication on Default Content Access Account fails if this URL does not match the local computer name and is not registered in system as additional Service Principle Name (SPN).

Resolution

To resolve this issue, it is recommended to manually register the URL in your system, or even disable the Loopback check feature. To register this URL, please use the following steps,

Note: We recommend that you use this method.

  1. Click Start, click Run, type regedit, and then click OK.
  2. In Registry Editor, locate and then click the following registry key: 
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0
  3. Right-click MSV1_0, point to New, and then click Multi-String Value.
  4. Type BackConnectionHostNames, and then press ENTER.
  5. Right-click BackConnectionHostNames, and then click Modify.
  6. In the Value data box, type the URL mentioned in the above warning event, and then click OK.
  7. Quit Registry Editor, and then restart the IIS service.

If you want to disable Loopback Check feature to work around this issue, please refer to the Method 2 in the following KB article

896861 You receive error 401.1 when you browse a Web site that uses Integrated Authentication and is hosted on IIS 5.1 or IIS 6

More Information

WSS3.0 Search service crawls the WSS content by default Alternate Access Mapping Zone. Not like normal WSS 3.0 website, which uses http://SiteName as the default Alternative Access Mapping, SBS 2008 server uses https://remote.domain.com:987as the default Zone. This is by design, and we do not recommend changing it to http://companyweb, as it may break the SBS specific settings.

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Additionally, changing the Default Content Access Account for content crawl is NOT officially supported method to work around this issue, as it has not been tested and can cause other potential issues.

Source : http://blogs.technet.com/b/sbs/archive/2009/05/07/event-2436-for-sharepoint-services-3-search.aspx

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Sessions TechEd North America 2010

M.Pol | June 10, 2010

This week June 7 – 11th there is a big Technet Event in New Orleans. There are a lot of good technical Microsoft Product sessions. Here are some interesting links to a few worth watching.

For more sessions from TechEd North America see http://www.msteched.com/

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Keynotes Microsoft MMS 2010

M.Pol | April 22, 2010

These are the Key notes from the Microsoft Management Summit 2010. The annual Microsoft Management Summit (MMS) is the premier event of the year for deep technical information and training on the latest IT Management solutions from Microsoft, Partners, and Industry Experts.

MMS 2010 Day 1 Keynote – Managing Systems from the Datacenter to the Cloud


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Microsoft RSS Feeds for knowledge base articles.

M.Pol | January 11, 2010

Like most people I use RSS feeds to keep track of news and updates from various sources. But did you know you can also keep track of Microsoft’s knowledgebase articles per product using RSS feeds? I didn’t… take a look here.

Here are some RSS feeds on knowledgebase articles that might be of interest to you:

For more products check the link. http://support.microsoft.com/selectindex/?target=rss

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